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Raymour & Flanigan is a furniture store chain that was founded in upstate NY. They have grown to over 140 locations with a focus on discount furniture and mattresses, an extremely wide selection of items found online and in-store, and also a service-over-sales in-store experience. While most customers are excited about their offerings, there are some disagreements about customer service, durability, and delivery.
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Raymour And Flanigan Specifics
With a large footprint across the northeast, Raymour & Flanigan has been a household name in budget-conscious to moderately priced furniture that runs the gamut from furnishings inside the home to outdoor furniture and home decor. What sets Raymour & Flanigan apart is their wide selection of products found both in their showrooms and online.
When it comes to customer experiences, most shoppers report enjoyable experiences with Raymour & Flanigan’s in-store associates, mentioning no-pressure, but helpful experiences. On delivery and product experience, customers have both good things and mixed things to say. While most reported satisfactory experiences post-purchase, there were some that reported issues with delivery and furniture durability.
Raymour & Flanigan’s products are well-known for their competitive prices and while most customers describe solid designs, there may be less transparency on the sourcing of materials than higher-end furniture dealers. Customers describe good initial experiences, but there are some reported issues with faster-than-average degrading of items.
Raymour & Flanigan’s Top Picks
When it comes to Raymour & Flanigan’s top finds, there are a few requests that customers make again and again. We’ll go through the top picks and talk about the ins and outs of their catalog.
Raymour & Flanigan Sectionals & Sofas Reviews
The top request from shoppers is the ultimate center-piece for a living room — a sectional or sofa. With over 2750 cozy options that range from microfiber upholstering to leather and in an array of sizes, shoppers will oftentimes find a good-looking style for their room. In terms of popularity with customers, Raymour & Flanigan’s leather varieties are best rated, but are at the upper end of their price range, while more moderately priced microfiber upholstered sectionals are the most popular. Customers respond well to all the options and describe helpful in-store associates, but there are some disagreements about durability with some customers describing quicker than standard degrading of comfort.
The pros: Massive selection of styles with nearly 3000 options. Competitive prices.
The cons: Issues with degrading comfort for some customers. Some delivery complaints.
Raymour & Flanigan Beds & Bedroom Sets Review
Nothing is more important than a well-made, sturdy bed frame. When it comes to Raymour & Flanigan’s beds and bedroom sets, they offer both modern designs and traditional styles with over 1000 choices. Favorites range from affordable upholstered varieties to rustic wooden styles. With the wide range of choices, most customers can find something that fits their living spaces, and report being satisfied with their purchases on first use. However, there were some complaints around durability concerns and materials with some customers mentioning disappointment with veneered wood designs.
The pros: Wide range of designs with both upholstered beds and more rustic-looking elements. Well priced overall.
The cons: Some complaints reported about durability and sturdiness of some designs.
Raymour & Flanigan Mattresses Review
The mattress world has gone through a revolution over the last five years — with online options becoming increasingly popular and competitively priced offerings disrupting older name-brands. Raymour & Flanigan offer both a selection of traditional brands like Tempur-Pedic, Beautyrest, and Sealy, along with newer popular online brands like Casper and Purple. While there are some good finds in their selection, finding the perfect mattress for your unique body can be tricky, with some complaints about durability and sagging with some models. Additionally, there may be a case for buying direct from the brand rather than through a retailer, especially when it comes to sleep trial period and extra perks.
The pros: Both traditional name-brands and newer online disruptors. Customers can find something they like!
The cons: Some sagging issues reported about some models. Some differences in return policy and perks vs buying direct.
Raymour & Flanigan Clearance & Outlet
Want a bargain? Raymour & Flanigan have consistent deals to be found on clearance and also offer outlet experiences for items that are overstocked. These products include some of their most popular items, such as sofas and sectionals, beds and bedroom sets, and more. With prices that are very competitive, there is a benefit in buying on clearance if you are sure about what you want. However, there are some return caveats for some of these items. While many customers appreciated the bargains, there were some that reported poor experiences with perceived quality.
The pros: Affordable options at better retail bargains.
The cons: Limited selection and some issues with return and perceived quality.
More From Raymour & Flanigans’s 2022 Catalog
In addition to the top categories above, Raymour & Flanigan offers a wide array of other home products, such as:
- Dining Sets & Dining Room Furniture
- Baby + Kids Furniture
- Outdoor Furniture
- Office Furniture
- Rugs & Home Decor
Raymour & Flanigan Locations & Store Locator
Raymour & Flanigan can be found across the northeastern US, with over 140 locations. Want to know which is the closest to your home?
Take a look at the handy store locator for more information.